Job Description

Job Title:    Airfreight Manager

Job Location:   Miami, Florida

We are thrilled to announce an exciting opportunity for an Airfreight Manager to lead and manage customer accounts’ daily operations at our Miami location. If you are a strategic thinker with a strong background in airfreight operations and a passion for team development, we want to hear from you!

Key Responsibilities:

• Lead and develop a team of 15+ professionals, fostering a collaborative and high-performance culture.
• Serve as a key member of the Station Senior Management Team (SMT).
• Manage and drive the performance of airfreight operations teams, including imports and exports.
• Define, implement, and execute the airfreight strategy for the Miami station.
• Act as the Profit and Loss (PNL) owner for airfreight operations, ensuring financial objectives are met.
• Oversee pricing strategies and internal rates to maintain competitiveness and profitability.
• Identify and implement business development opportunities within the Miami scope.
• Translate strategic requirements into actionable plans, ensuring effective execution and monitoring.
• Set, communicate, and track Key Performance Indicators (KPIs) to drive continuous operational improvement.
• Build and maintain strong relationships with service providers to enhance service delivery.
• Direct and control all pricing activities related to airfreight operations.
• Supervise the identification and implementation of new airfreight products within the station.
• Collaborate with Sales teams to support interactions with key customers and ensure seamless communication.
• Provide input on solution design and service elements to meet customer needs effectively.
• Ensure efficient communication and information exchange with regional airfreight management.
• Set and monitor objectives focused on maximizing profitability and driving volume growth.

Skills / Requirements:

• Extensive knowledge of the airfreight forwarding business.
• CargoWise experience preferred.
• 3-5+ yrs. of leadership experience.
• Proven track record in a people management role, showcasing strong leadership, motivation, and interpersonal skills.
• Exceptional communication and analytical capabilities.
• Ability to make well-informed decisions quickly and effectively.
• Strong customer relationship management skills, with a focus on service excellence.

Pay Range:  $93,142.50 - $124,190.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building  careers, not just jobs , and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries . DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us:  DHL Careers .

Equal Opportunity Employer

DHL Global Forwarding is committed to  equal employment opportunities , evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be  legally authorized to work in the United States.   Visa sponsorship is not available for this role.

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